Driving Excellence in
Automobile Dealerships
From Greenfield Planning to Compliance, Workshop Optimization & Profitability Growth
Key Offerings
- Dealership Setup & Expansion
- Regulatory Compliance
- Workshop Optimization & Efficiency Audits
- Tools, Equipment Selection & Vendor Negotiation
- Customer Experience & Service Improvement
Unlock Your Dealership's Full Potential with PCA!
Who We Are
At Professional Consultants & Auditors (PCA), we are a team of highly skilled industry veterans architects, IT professionals, and operational experts committed to revolutionizing automobile dealership consulting.
Our Expertise Includes
Automotive Consultants
Specializing in dealership setup, compliance & profitability
Financial Analysts
Driving cost control & revenue growth strategies
Regulatory Compliance Support Experts
Ensuring smooth approvals, ISO certifications & environmental compliance
Workshop & Service Optimization Experts
Reducing turnaround time & maximizing efficiency
Architects & CAD Designers
Planning showroom, workshop & infrastructure layouts for seamless workflow
IT & Digital Transformation Specialists
Implementing ERP, CRM & AI-driven dealership management systems
Our Vision
To empower dealerships with world-class consulting, automation & industry-best practices for enhanced efficiency, profitability & customer satisfaction.
Case Studies
Problem:
- Low Customer Satisfaction Scores (NPS: 65)
Inefficiencies in Service - Turnaround Time & Technician Productivity
- Revenue Leakage in Parts & Inventory Management
Solutions by PCA:
- Implemented DEP 720° Audit for Process Optimization
- Trained Staff on Advanced Service Techniques & Customer Handling
- Digitalized Inventory Management & CRM Integration
Want to Transform Your Dealership?
Success Stories:
How PCA Transforms Dealerships
Results
NPS Improved from 65 to 85
Service Efficiency Increased by 30%
Revenue Growth of 20% in Workshop & After-Sales
Services
End-to-End Dealership Solutions for Efficiency & Growth
Greenfield Dealership Setup & Expansion
- Feasibility Study, Market Research & Business Planning
- Architectural CAD & MEP Design for optimal workflow
- Regulatory Approvals & Licenses – Fire, Environmental & Business Permits
- ISO Certification Assistance – ISO 9001, ISO 14001 & ISO 45001
Workshop Optimization & DEP 720° Audit
- Service Process Improvement – Technician efficiency, turnaround time reduction
- Parts & Inventory Management – Dead stock minimization & digital tracking
- NPS, SQI & CX7 Analysis – Customer experience evaluation & enhancement
Regulatory Compliance & Licensing
- Business & Trade Licenses, RTO Approvals, Environmental Permits
- OEM Compliance Audits for Dealership Standardization
Tools & Equipment Selection & Vendor Negotiation
- World-Class Workshop Equipment Procurement
- EV & ADAS Service Readiness Planning
- Negotiation with OEM & Suppliers for Cost Optimization
Customer Experience & After-Sales Service Optimization
- Advanced CRM & Automation for customer retention & follow-ups
- Process Automation & AI-driven service tracking
DEP 720° Audit
Key Areas Covered:
- Service Quality & Turnaround Time Analysis
- Customer Satisfaction Metrics (NPS, SQI, CX7)
- Technician Productivity & Manpower Utilization
- Parts & Inventory Management Optimization
- Profitability Enhancement & Upselling Opportunities
What is DEP 720° Audit?
- A comprehensive dealership performance assessment framework to identify gaps & optimize efficiency.
Optimize Operations, Enhance Customer Experience & Maximize Profitability!
Blog Posts
How DEP 720° Audit Can Transform Your Dealership’s Profitability
Introduction In today’s competitive automotive market, efficiency is key. PCA’s DEP 720° Audit is…
The Ultimate Guide to Setting Up a Successful Automobile Dealership
Introduction Starting an automobile dealership can be a lucrative business, but it comes with…
Boosting After-Sales Service: The Key to Customer Retention in Auto Dealerships
Introduction After-sales service plays a crucial role in customer retention. Dealerships that invest in…
Let’s Take Your Dealership to the Next Level !
Malil us at
✉ enquiry@pca.co.in